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“Can Chatbot Promote Financial Inclusion?”

Talk Overview
The answer is YES.  At Ngern Tid Lor, we believe customer engagement is a key factor in driving underserved, low-income individuals to gain access to financial services and, more importantly, to use those services effectively.  Ngern Tid Lor and Botnot explain how to build complex and humanized chatbot that enables customers to be “delighted” by a service or a brand, leading to increased conversion at a lower cost.


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