AI is transforming how businesses operate and deliver value, while simultaneously improving efficiencies across the organization. While governments have taken an increasingly important role in the advent of COVID-19 as citizens look to government agencies for trusted information for their individual safety, well-being and beyond, COVID-19 has also created a surge of customers calling their insurance companies, travel agencies, on-line retailers, unemployment services, and other public citizen services, etc.
Businesses today are thinking about the best strategies for empowering their workforce as they return to work. The next generation CIOs and their team are prioritizing the crucial work of today's digital enterprises—managing and mining data to apply predictive insights that help lead to more impactful business results and lower cost. As we move out of the pandemic, businesses will experience real tension on operational efficiency, cost management, and new ways of client engagement, and this session will help guide how AI and the right strategies are crucial for businesses during this period of recession.