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About Accenture
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 506,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at
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When we published Accenture’s 2020 Technology Vision report, COVID-19 was not yet a global pandemic. Now, it’s the greatest challenge the world has faced in decades. In just a few short months, it’s transformed people’s lives on an unprecedented scale, impacted every industry, and altered the course of companies’ growth. But the pandemic has not slowed innovation—it’s amplifying it to historic levels. Our technology trends explore how people’s values are shifting, and digital-age technology models are increasingly out of sync with them. This imbalance—when business value is misaligned with people’s values—is what we call "tech-clash." It’s a very different crisis, but COVID-19 does not overshadow the issue. It exacerbates it. Now more than ever, it’s critical that businesses think about outmaneuvering today’s uncertainty.
Chemical companies are key to fighting COVID-19, providing essentials from antiseptics to protective packaging. See how they can build resilience.
The COVID-19 pandemic is a health and humanitarian crisis, as well as an economic shock. Banks have a pivotal role to play. We at Accenture are helping our banking clients address the short- and long-term consequences. Beyond the obvious facts that the pandemic will test the mettle of the industry’s leaders and impose an overriding imperative to ensure service continuity, we believe the short-term impacts will affect four key areas of retail and commercial banking: credit management, revenue compression, customer service and advice provision, and operating model adjustments and cost control.
Retail consumer behavior has changed Consumer habits have changed—and these changes are here to stay. With the lives of consumers upended by COVID-19 and long-term trends accelerated in the space of mere weeks, there have been substantial and lasting changes in the way people live, work and shop. Our new consumer research, which we have been conducting every two weeks since March 2020, indicates that habits formed during the crisis will endure well beyond it, permanently changing values, attitudes and behavior. As retail and leisure facilities reopen, we explore how consumers are individually reshaping their lives for this new reality—and the implications for retailers.
#Techsauce Global Summit 2020: Special Edition
Techsauce Global Summit 2020: Special Edition
#Techsauce Global Summit 2020: Special Edition